Process consulting: Discuss the logistics of the reservation

How do you handle a lead once it comes in? How long should you wait before you e-mail? Once they want to book, how do you handle this? Should I offer an on-line booking process? How do you manage keys? Do I sent a survey after a guest checks out? I had a lock-out, what do I do? How the heck do I offer 24x7 support?

Logistics. Have a solid foundation to ensure your success with your vacation rental.

We understand all the questions you might have. Perhaps you are renting and still don't have a solid game plan.

Our customized consulting package will ensure you have:

1. A step by step process from the time you get the lead to the final booking. Everything you need to do.

2. An itinerary format you can edit and send to guests for booking.

3. Inventory check-sheets

4. Welcome binder creation

This is not an e-mail we send you or a video you watch. It's a one on one conversation we have (in person, via the internet with webcam and voice, etc.) to ensure your success. Part of our service will include a session on questions and answers where you can ask every question you might have.

You will walk away from this session with a level of comfort knowing you've had every question answered you had about the logistics of the vacation rental business..

Contact us today for further details.

E-mail: info@weekendoasis.net
Phone: 703-468-1823